You Will Have a Good Income, But You Have to be Patient with Customers – says Salon Owner, Sakshi Duggal

Sakshi Duggal (Salon Owner, Cut 'n' More, New Delhi) |
5 Star Rating | 5 Star Rating | 5 Star Rating | 5 Star Rating | 4 Star Rating | 5 Star Rating |

Work-Life Balance

Job Security

Income Potential

Work Culture

Importance of Education


Profile Details
Name – Sakshi Duggal
Profession – Salon Owner
OrganisationCut ‘n’ More
Age – 37
City – New Delhi
Work Experience (Years) – 15
Under-Graduation – BA, Shaheed Bhagat Singh College, Sheikh Sarai
Professional QualificationFashion Designing

Please give us a summary of your Career.

My first job was in my relative’s boutique where I created designs for Indian as well as Western wear. I did that for three years, and then in 1995, I started to try my hands on makeup. I used to do it on my little sister all the time. Luckily for me, my longtime partner wanted to enter into the industry as well. We got married and started a venture together which now has 3 branches. Our biggest challenge was to gain customers and sustain their trust. It was hectic and it took us two years to establish ourselves in the market.

Please describe your current Responsibilities as Salon Owner.

1. Managing clients and looking after the employees, keeping a track of their performance and maintain work ethics.
2. Improving skills and services for better customer service and satisfaction.
3. Reminding clients about their appointments.
4.Looking after equipment, tools and machines of the salon.
5.Taking in feedback and improving services.
6.Marketing and updating social media accounts.
7. Constantly learning about new beauty methods, trends that are going on.

Average Income in the Profession of Salon Owner in the current scenario

Starting out/Fresher – 5-10 Lakhs Per Annum
5 Years of Experience – 10-20 Lakhs Per Annum
10 Years of Experience – 20-40 Lakhs Per Annum
15 Years of Experience – 20-40 Lakhs Per Annum
20 or more Years of Experience – 20-40 Lakhs Per Annum
How do you rate the Income Potential in your career?
5 Star Rating |

Work-Life Balance

On an average, being a Salon Owner, how many hours do you work per day?
7-9 hours
On an average, how many days in a week do you work?
6 days
How often are you required to work in night-shift?
Does your work require you to travel?
Does your work require you to relocate to different town/cities?
How would you consider the job security in your profession?
Would you consider this Profession Risky?
Not Risky

Overall, how would you rate Work-Life Balance in your Profession?
5 Star Rating |
Overall, how would you rate Job Stability of your Profession?
5 Star Rating |
What are the different ways of entering this profession?

1. Pursue a diploma in beautician.
2. Take basic training at private training centers.
3.Receive basic training through govt. PMKVY scheme.


How would you rate Stress-Level in the Profession of Salon Owner?
As it should be
How would you rate your office/work infrastructure?
How would you describe your co-workers?
Generally speaking, your work is
Office Work
Overall, how would you rate Work-Culture in your Profession?
5 Star Rating |

Importance of Education in Your Profession

Would you say that Education from top School/College plays a major role in the success in this Profession?
What level of Education is sufficient to be successful in this Profession?
Would you say that Studious students are generally successful in this Profession?
How would you consider the Cost of Education post 12th?

Overall, how would you rate the role of Education in your Profession?
4 Star Rating |

According to you, what kind of person is likely to be Happy & Successful Salon Owner?

First Personality Trait – Energized by people, enjoy a variety of tasks and good at multitasking
Second Personality Trait – Focus on possibilities and value innovation to come up with creative solutions to problems
Third Personality Trait – Prefer to make decisions by being sensitive and cooperative to others feelings
Fourth Personality Trait – Prefer to keep the flexible plan and keep options open
Fifth Personality Trait – Prefer to seek new experiences and create new things
Sixth Personality Trait – Prefer to be self-disciplined and organised
Seventh Personality Trait – Prefer to be cooperative and compassionate
Eighth Personality Trait – His/Her Family and Friends agree that S/he is usually relaxed, calm and happy
Please provide details

You should have a

1.Creative mind.
2.Curiosity and excitement to learn about new things.
3.Interest in beauty and trends.

What are some of the positives, which would encourage someone to join your Profession?

Here are the positives in this profession :

1. The income is good.
2. The work-life balance is really great, minimal stress is there.
3. Travelling is minimum due to e-commerce invasion, one can easily buy the equipment and products online.
4.Beauty/Fashion is never ending and is a constantly evolving field.
5. You feel proud in providing clients with makeovers and making them happy.
6. The work culture is really amazing and friendly.

What are some of the negatives that you would want someone to be aware of when considering a career as Salon Owner?

Here are a few negatives :

1. The income varies from experience and the type of services been provided.
2. There is a lot of competition.
3. You need t to have a cool mind while dealing with customers.
4. You need to manage your employees.
6. Any kind of bad feedback affects the business and causes loss of clients.

Recognition in your Profession

What is your family’s view of your Profession?
My Family is Impressed
What is Friends’ view of your Profession?
My Friends are Impressed
What is Society’s view of your Profession?
Society is Impressed
Overall, how would you rate the Recognition aspect of your Profession?
5 Star Rating |

General Information of your Profession/Business

What kind of family’s financial background can maximize success in this profession?
Medium to Large Business (Annual Family Income upwards of 20 Lakhs)
What is the ease of starting own business in this field?
Maybe Easy for Few
How easy is it to move to a different country in this profession?
Now you have several years of work experience and you have seen professions of others. If you are taken back to 10th/12th class and allowed to pick a profession, then which profession will you pick and why?

I would like to become a celebrity because the influence they have is amazing, which changes the fashion trend globally.

Liked this Interview? You might want to check out our Interaction with Archana Saluja, Senior Fashion Designer